813-633-2000
Careers at Sunstate Doctors
Join the family at Sunstate Doctors!
To apply for employment, please click on the open positions below
We are seeking to hire an Experienced Medical Assistant who is capable of providing routine patient care under the direction/guidance of the clinical supervisor and/or physician as well as manage appointment scheduling, patient registration, answering incoming call and other related clerical functions as needed.
Job Requirements:
- MA with previous medical office experience of at least 2 years.
- MA will conduct front office functions as requested including answering telephone inquiries and triaging calls, maintaining patient electronic medical records (eClinicalWorks).
- MA Must have exceptional telephone skills for triaging patient calls
- MA prepares patient rooms for examination.
- MA administers immunizations, perform EKG’s, ear washes, and other patient services
- MA assists in simple office minor surgical procedures.
- MA maintains medical records.
- MA performs laboratory duties including drawing, prepping blood for testing, spinning, maintaining logs and equipment.
- MA communicates with lab services to whom samples are submitted to.
- MA enters test requisitions and encounters.
- MA contacts patients as needed to give testing results, instructions from the physician and scheduling of necessary future visits.
- MA will be required to communicate effectively with patients and fellow staff members in courteous and effective manner.
- MA will need to be good at multitasking.
- MA will need to have graduated from an accredited Medical Assistant program with a valid MA school certificate.
- MA works on collecting documentation to support HEDIS, MRA and other Quality Programs
If you prove you are the best candidate for the position and meet and exceed the expectations set forth above you will receive a sign on Bonus after a 90 day review.
Administrative Duties:
- Scheduling
- Insurance verification
- Answering phones
Clinical Duties:
- Performing injections
- Sterilizing instruments
- Performing EKGs
Supervisor:
- Physician
PRN:
- No
Work Remotely
- No
Medical Assistant Employment Application
Job Description
A medical scribe is a trained professional who assists healthcare providers with documenting patient encounters in real-time. The following is a typical job description for a medical scribe:
Job Summary: The medical scribe is responsible for documenting patient encounters in real-time for healthcare providers. This involves accurately recording the patient’s history, physical exam findings, and treatment plans into the electronic medical record (EMR) system. The medical scribe works closely with the healthcare provider to ensure that all documentation is complete and accurate.
Key Responsibilities:
- Accurately document patient encounters in real-time using the EMR system
- Record the patient’s medical history, chief complaint, physical exam findings, and treatment plans
- Communicate with the healthcare provider to clarify any information needed for documentation
- Monitor and manage the EMR system to ensure that all patient information is up-to-date and accurate
- Maintain patient confidentiality at all times
- Attend all required training sessions and meetings
Qualifications:
- High school diploma or equivalent
- Completion of a medical scribe training program or equivalent experience
- Knowledge of medical terminology and EMR systems
- Strong attention to detail and ability to multitask
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment
- Must be able to work flexible hours, including weekends and holidays
Physical Requirements:
- Ability to sit and type for extended periods of time
This job description may vary depending on the specific needs and requirements of the healthcare organization or provider.
Medical Scribe Employment Application
Job Summary: The Medical Receptionist position provides the first and last in-person experience patients and visitors have with the medical practice. In addition, the Medical Receptionist maintains the medical record by uploading all indicated documents to the patients record.
Job Responsibilities:
- Greet patients and visitors with kindness and respect
- Maintain visitor log, patient sign in sheet
- Check patients in and collect co-payments
- Schedule future patient visits
- Check patients out after their visit with the provider
- Verify insurance eligibility
- obtaining medical records to/from other providers to coordinate care
- Scan and categorize primary or supporting documents or records into the patients medical record. Makes sure all necessary forms are signed and scanned into EMR system, Copy insurance cards and ID as required
- Answer and appropriately direct or respond to all incoming calls, faxes, emails, or other form of correspondence.
- Answer general questions regarding provider referral recommendations. Obtain assistance from medical professional when scope of questions exceeds knowledge base. Answer multi-line phone with excellent communication skills
- Perform general office duties, such as answering telephones, taking messages, or completing insurance forms.
- Research and plan for upcoming clinic days to promote acquisition of missing items within the medical record of scheduled patients
- Follow up on patient no shows
The ideal candidate must have a professional attitude with exceptional customer service and organizational skills.
A strong customer service background is a must. Multitasking skills are required for this fast-paced environment. Being bi-lingual (English/Spanish) is a plus.
Responsibilities include all front desk tasks e.g. Patient check-in, check-out, answering multiple phone lines, scheduling appointments, computer skills, typing messages, performing follow-up and confirmation calls, and insurance verification.
Qualifications
- Minimum 2+ years’ experience in a primary care setting or specialty office
- Ability to manage multiple tasks and prioritize workload to meet deadlines
- Proficiency with electronic medical record software
- Attention to detail and accuracy
- Consistent punctuality and dependability
- Must have excellent verbal and written communication skills
- High school diploma or GED
- Understanding of medical terminology
- Medical Assistant Certification a plus
Cross train to other front office positions as needed. Interest in patient care is also a must and can lead to further clinical opportunities for a motivated individual.
Salary commensurate with experience. Benefits package available. Please include a cover page along with your resume indicating why you are the best person for this opportunity.
Medical Receptionist Employment Application
Job Description:
A call center representative is responsible for answering incoming calls from patients or partners in delivering health care, addressing their questions or concerns, and resolving any issues that may arise. They may also make outbound calls to patients for various reasons such as customer service follow-up, service inquiry calls, or surveys.
The job responsibilities of a call center representative typically include:
- Answering incoming calls from patients in a professional and courteous manner.
- Providing accurate and timely information to patients regarding services or issues.
- Identifying and escalating complex or sensitive customer issues to appropriate personnel for resolution.
- Resolving patient complaints and issues in a prompt and satisfactory manner.
- Maintaining accurate and detailed records of patient interactions and transactions.
- Making outbound calls to patients for various reasons, including health service calls, patient service follow-up, or surveys.
- Meeting or exceeding performance metrics such as call quality, customer satisfaction, and productivity.
- Collaborating with other team members and departments to ensure seamless customer service and support.
- Staying up-to-date with product knowledge, company policies, and industry trends.
- Participating in training and development opportunities to improve skills and knowledge.
To be successful in this role, a call center representative should have excellent communication and problem-solving skills, the ability to multitask and work in a fast-paced environment, and a patient-centric attitude.
Call Center Representative Employment Application
Schedule your appointment
Compassionate, quality CARE is just a click away
